by mhepburn | May 26, 2020 | Review Management, Search Engine Optimization
Negative reviews are a fact of life. No matter how great your product is or how refined your services are, bad customer experiences will still happen. People are often eager to share their negative experiences online and it is a business owner’s responsibility to...
by mhepburn | Feb 27, 2020 | Reputation Management, Review Management
Digital marketing statistics from 2019 indicate that consumers are giving more importance to online reviews. An increasing number of people now rely on first-hand experiences and opinions of customers that have purchased a product or service. With this trend in view,...
by Shelby Stone | Jul 29, 2019 | Review Management, Tips & Tricks
We live in a world where e-commerce is booming, and big and small businesses are jumping into the online sales and services bandwagon. If you want to maintain a competitive edge in the market, you have to be able to take on the challenges that come with it. Just as...
by Shelby Stone | Jun 13, 2018 | Review Management
Modern customers have quick access to all the information they need on a product or service and they don’t shy from using it. They look at online reviews, social media posts, and other avenues of information to ensure they make the right decision. That makes...
by Shelby Stone | Jun 6, 2018 | Pay-Per-Click Advertising, Review Management, Search Engine Optimization, Social Media Marketing
All modern businesses need to have a good digital marketing strategy in place to stay ahead of the competition. Many underestimate just how complex and multi-dimensional these strategies can be and limit the potential of their online assets. At Your Social Strategy,...
by Mike Hepburn | May 28, 2018 | Review Management
Social media review websites and an abundance of choices have made reviewers very vocal about what they like and dislike. If they’re dissatisfied with a product or service, social media or review sites become their outlet. As customers always research a product before...